help:
       frequently asked questions

Q: What is WorldLink9?
A: WorldLink9 is an advanced calling card that provides 1 button access to your voice mail or any other number you call the most for just 9 per minute.

Q: How is the WorldLink9 Card different from other calling cards?
A: WorldLink9 provides you with quicker access to the number you call the most at a lower price than any other major calling card, just 9 per minute.

Q: When is the 9 per minute rate available?
A: The 9 per minute rate applies 24 hours per day, 365 days per year for all calls placed from anywhere in the USA to anywhere in the USA.

Q: Are there really no surcharges or minimums on the calls I make with the WorldLink9 Card?
A: Yes! With WorldLink9 whether you are calling your favorite number for 9 per minute or any other domestic number for 9 per minute that's all you are going to pay. Other calling cards have surcharges, monthly minimums and per-minute rates that vary according to time of day, day of week, and distance. With WorldLink9 the rates you pay are simple, and most importantly LOW, with no surcharges!

Q: Can I change my WorldLink 9 favorite number?
A: Yes, you can change your WorldLink 9 favorite number up to three times per month. Simply click here and submit your request to change your WorldLink 9 favorite number. You can also call our 24-hour Customer Support Center at 877-761-0369 to request the change. Please allow two business days for the change to be implemented.

Q: How am I billed for my WorldLink9 calls?
A: Your calls will be conveniently billed to your credit card and a detailed summary will be sent to you separately at the end of each month.

Q: Can I make International calls with my WorldLink9 Card?
A: Yes, WorldLink9 allows you to place calls to virtually any telephone in the world at very competitive international rates.

Or, call our 24-hour Customer Support Center at 877-761-0369 to inquire about rates to the specific countries that you are interested in.

Q: Is it true that I can make conference calls with my WorldLink9 Card?
A: Absolutely! From virtually any touch-tone phone at any time of day you can create an instant conference call without the assistance of an operator. Simply access your WorldLink9 account and press 3 to create a conference call with as many as three other callers. It's easy, fast, and most importantly, you pay the same low per-minute rate for each leg of your conference call with no additional fees or surcharges.

Q: Can I receive additional cards for my spouse, employees or my college age children?
A: Yes, and it's very easy. Simply make a request for additional cards by filling out this simple request form or call our 24-hour Customer Support Center at 877-761-0369. New cards and user guides will be sent to you in the mail at no additional cost to you.

Q: Can I get help with WorldLink9 if I need it?
A: Absolutely. WorldLink9 offers 24-hour assistance 365 days per year. Visit the HELP section on this web site or call 1-877-761-0369 to contact one of our representatives.

 

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